Accessibility statement

This site is often used by people who are exhausted, grieving, or reading through tears. Making it genuinely usable isn't a checkbox here — it's the whole point.

Last reviewed 5 July 2026

What we've actually built in

These are real, specific things already true of this site today, not aspirations:

Reduced motion is respected automatically

If your device is set to "reduce motion" (common for people sensitive to animation), this site automatically switches off its transitions and animations — you don't need to find a setting on our site, it just responds to yours.

Fully usable by keyboard

Every button, link, and question in the decision tool can be reached and used with a keyboard alone, with a clear visible outline showing where you are — no mouse or touchscreen required.

Text resizes properly

If you increase your browser or phone's text size, this site's layout adjusts along with it, rather than cutting text off or breaking the design.

No flashing content, no autoplaying sound or video

There is nothing on this site that flashes, plays automatically, or demands attention — everything moves at your pace, and there are no photographs or imagery anywhere, by deliberate design choice.

Built with proper structure for screen readers

Headings, page regions, and the breadcrumb trail on every page are marked up so screen-reading software can navigate the site sensibly, not just read it as one long block of text.

Colour is never the only signal

Anywhere colour is used to highlight something important, there's also a heading, label or icon carrying the same meaning — so the information doesn't rely on being able to distinguish colours.

What we're aiming for

We aim to meet the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA, the widely recognised standard for an accessible website. We treat this as an ongoing responsibility rather than a box ticked once — the site gets checked and improved as it grows.

Where things may fall short

This site links out to official third-party pages — GOV.UK, mygov.scot, nidirect, the FCA register, and others — which we don't control and can't guarantee meet the same standard. If you have difficulty with one of those external pages, their own site will usually have a way to report it.

Tell us if something isn't working

If any part of this site is difficult to use, or you need information in a different format, please tell us — you won't be the first, and we'd genuinely rather know. Email charlie@cremationguide.co.uk describing what you were trying to do and what happened; we read every message and take this seriously.